Technology
transactions
Outsourcing
and alliancing
Government
procurement
Contract
management
Commercial
transactions
Business
practices
Intellectual
property
Privacy Policy
Pym’s Technology Lawyers: ‘Lawyers
that the ICT Industry Trusts’
 |
 |
 |
 |
 |
 |
Contact Details |
Date: 1st April 2007
Commitment to Protect your Privacy
Pym’s Technology Lawyers and Contract Managers Pty Ltd (PTL) respects your privacy and is committed to protecting it. Our Privacy Policy explains how and why we collect personal information, what we use it for, and to whom and when we disclose it. We update our policy from time to time, and you should revisit our website regularly to see the latest copy of the Privacy Policy. Any changes will come into effect when the updated Privacy Policy is posted to the website. In all cases we will treat your personal information with no less protection than that provided for by the National Privacy Principles and the privacy laws that are in force in Australia.
What is Personal Information?
Personal information is any information from which an individual’s identity can reasonably be determined. This would include details of an individual’s name, address, phone number, email address and facsimile number.
How we collect Personal Information?
We collect information from you via our website, from telephone calls or meetings, or through written communications between us. We also may collect information from other parties, including our associated law firms, Counsel, agents and other organisations with which we have a business relationship. Some of the information that we seek is essential for us to be able to provide our products and services and some is additional information that you choose to provide us with. If it is practical, and providing it is lawful, we will endeavour to give you the option of not identifying yourself or not providing personal information when we enter into transactions with you. We will identify which information is essential for us to provide you with our products and services, and if you choose not to give it to us, (which you are entitled to do), we will not be able to provide the products and services. We may collect information from you by means of recording conversations or video surveillance.
Why we collect Personal Information and what is it used for?
We collect and use personal information for any of the following purposes:
- To enable us to provide the products and services;
- To enable any of the providers of the products or services, e.g. other lawyers, including Counsel, consultants or organisations with whom we are working to provide products or services to you (including any third parties who are administering those arrangements) etc, to provide the products and services that are available through Pym’s Technology Lawyers or any organisation that we have entered an arrangement with as your agent;
- To provide newsletters, notices of events or developments in the law or industry that we think may be useful to you;
- For security and risk management purposes;
- To provide to your clients, and their advisers, where it is necessary to do so to expedite the provision of the products or services to you, providing you have given us your express or implied consent to do so;
- To enable us to provide you with information about, and offer you, additional products and services;
- To provide to third parties to enable them to give you information about, and offer you, products and services;
- To enable us to improve the quality of our products and services and to develop additional products and services, and for staff training and quality assurance purposes;
- For administrative purposes, including billing and payment services as well as allowing our technical support technicians to assist in any technical difficulties that may arise through any electronic communication or interaction with you, and provide assistance to you if needed;
- To supply credit related services such as creditworthiness, whether credit has been provided and credit ratings;
- Where a third party has an interest in acquiring part or all of PTL, or providing any form of financial accommodation to PTL;
- To improve the quality and quantity of information on our website.
Where information is provided to any person or organisation other than PTL you accept that that person or organisation may not have privacy policies that are as protective as our Privacy Policies, and you consent to the disclosure of your personal information with that understanding. You may opt-out of receipt of any such offers at any time simply by submitting a request via our feedback form or in any way that we notify you in the relevant communication.
To whom do we disclose the Personal Information?
We only disclose personal information to:
- Our directors, employees and contractors, and directors, employees and contractors of any of our group companies;
- Other persons and organisations, only for a purpose that is consistent with the way we have informed you that we will use the information in this Privacy Policy.
We may also disclose personal information to any person or authority where we are required to by law. As a number of the people and organisations that work to provide you with products, services or information are outside of Australia, your personal information may be disclosed to those overseas people and organisations. Where information is provided to any overseas organisation you accept they may not have privacy policies that are as protective as our Privacy Policy, and they may be located in countries that do not have any, or any adequate, privacy laws protecting personal information. You consent to the disclosure on your personal information with that understanding. Other than as we have set out in our Privacy Policy, we will not disclosure your personal information without your prior consent.
Information on Web Site Usage
In common with many other websites we may collect information that informs us about who visits the website, and how those visitors use the web site, including things such as the date of the visit, the duration and pages visited. The information related to the visit is not generally linked to the identity of the visitor, unless where the web site is accessed via a link from an email. No Cookies are used by this website.
Links to Other Web Sites
Our web site may include web links to other web sites. We are not responsible for any material contained in any linked site, nor do we endorse, approve, sponsor or make any representation or warranties about the linked site, the material on that site, the products, services or information on that website, or its operation. If you use those web sites you should be aware that they will have different privacy policies and terms and conditions of use, which you should review and agree to prior to using those sites.
Amending, deleting and obtain access to your Personal Information
If you want to obtain access to any personal information that we hold on you, or believe any of your personal information that we hold is inaccurate, incomplete or it is not necessary to hold it, you can complete the feedback form, and we will use reasonable efforts to provide it and, if required, correct it. We may charge a reasonable fee to cover the costs of providing personal information to you. We may retain your personal information in order to allow you to continue to buy our products and services, and for us to provide you further information. You may at any time, request that we delete your personal information from our database by completing our feedback form.
Security and Integrity
You acknowledge and agree that data that is transmitted across the internet is not guaranteed to be secure. We do not warrant and cannot ensure that any data that is sent via the internet is secure or will not be intercepted, altered or lost. You transmit any information to us using the internet at your own risk. Once we receive any personal information we will use reasonable endeavours to protect it from misuse and loss.
Dispute Resolution
If you wish to make a complaint or provide any comments
on our Privacy Policy you should do so through our feedback form or contact
our privacy officer on:
E: privacy@pyms.com.au
T: 02 9247 9000
Feedback Form
You can access our feedback from by clicking on this link www.pyms.com.au/feedback.html.
